Legal
Last updated: April 1, 2026
Cancellation terms vary depending on the service provider and the rate selected at the time of booking. By completing a booking, you agree to the specific cancellation terms displayed during the booking process.
You can request a cancellation through your account on our website. Before confirming the cancellation, you will be informed of any applicable cancellation fees and will have the option to proceed with or retain your booking.
For bookings that allow cancellation, you may cancel within the permitted period. Refunds will be processed in accordance with the supplier's policy. The time required to process refunds may vary depending on your payment provider.
Some bookings are classified as non-refundable. For these bookings, no refunds will be issued after confirmation and the full amount will be charged.
In some cases, cancellation may result in partial charges, depending on the timing of the cancellation and the supplier's policy.
If you do not check in or use the booked service, the booking may be treated as a no-show and no refund will be issued.
All cancellations are subject to the terms and conditions of the service provider. AKAZA Travel LLC acts as an intermediary and cannot override supplier policies.
If a supplier cancels your booking, you will be notified as soon as possible. You may be offered a refund or an alternative arrangement.
Where applicable, refunds are issued to the original payment method. Processing time may vary depending on your bank or payment provider.
For cancellation requests or inquiries, please contact us at info@akazatravel.com.